Norfolk Island's COVID-19 Advice

State of Emergency
In response to the unprecedented threat posed by coronavirus/COVID-19, a state of emergency remains in force on Norfolk Island until 31 December 2020 or until revoked.
Until 9 July 2020 Norfolk Island operates under Level 1 of the Norfolk Island COVID-19 Level Alert Risk Matrix

From 10 July 2020 the Norfolk Island COVID-19 Recovery Operations Plan will commence.

Travel to Norfolk Island from Australia

Until 9 July 2020, only residents and essential personnel will be permitted to travel to Norfolk Island. All residents, their close family, and essential workers travelling to Norfolk Island are still required to apply to enter. This is to confirm persons applying are legitimate residents or essential workers. Submit requests to the Incident Controller IO-Norfolk-Island [at] (subject: Applying%20for%20permission%20to%20enter%20Norfolk%20Island%20up%20until%209%20July%202020) . There is no requirement to apply to leave Norfolk Island. Any requests for travel from non-residents will be assessed on a case by case basis by the Incident Controller.

From 10 July 2020 the Norfolk Island border will be officially open, however travel will be restricted to domestic airline passengers who identify as low-risk travellers. Every person intending to travel to Norfolk Island must complete an online entry pass three days prior to travelling. The application process is an automated program designed to screen applicants and identify potential high-risk travellers. The screening will also provide valuable data to track inbound travellers in the event that a positive case of COVID-19 is identified. A link to the online application will be provided once the software program is activated.


Who shouldn't  travel to Norfolk Island?
Anyone who has travelled to, or lived in a COVID-19 Hotspot area within Australia during the period 14 days prior to travel, should not travel to Norfolk Island.
Anyone who is unwell with respiratory symptoms should not travel to Norfolk Island.
Residents returning to Norfolk Island
Residents returning to Norfolk Island are no longer required to quarantine however EMNI request that returning residents comply with the requirements outlined below.
Returning residents should not travel to Norfolk Island if they are unwell with respiratory symptoms. If unwell in the 10 days prior to travel, they should obtain a COVID-19 test and only travel if they test negative.
For 14 days following their return to the island, Norfolk Island residents returning:
• Are expected to follow the COVIDSafe steps of frequent handwashing, and physical distancing
• Are expected to stay at home if unwell
• Are expected to report any COVID-19 symptoms immediately to NIHRACS
• Are encouraged to minimise contact, work from home where possible, avoid non-essential gatherings, and avoid contact with elderly and high-risk members of the community
• Are encouraged to download the COVIDSafe app (Norfolk Island compatible).
              Alternately, or additionally residents returning can:
              a. Complete a diary of places they have visited, people they have been in close contact with (15 minutes or longer)
                 for 14 days prior to entering Norfolk Island, and 14 days following arrival.
              b. Record their own daily temperature
Essential Personnel
Essential personnel intending on travelling to Norfolk Island before 9 July 2020 are required to submit a work plan proposal to the Incident Controller IO-Norfolk-Island [at]
If approved, the plan will need to be adhered to, and additionally essential personnel will be required to follow the same 14 day protocol as residents returning.
Please note that these requirements may be subject to change or modification.
Travel within Australia
States and territories can apply their own restrictions, including closing their state borders and additional quarantine requirements. Find out more about Australian state or territory restrictions.
If travelling between states or territories of Australia, with intention to transfer to Norfolk Island, please avoid all COVID-19 Hotspot areas.
Travel to Norfolk Island from New Zealand
Australia’s borders are closed. Only Australian citizens, residents and immediate family members can travel to Australia therefore there is currently no ability to travel to Norfolk Island from New Zealand.
Norfolk Island currently has no known cases of COVID-19.
The symptoms of COVID-19 are similar to other colds and flus and include fever, sore throat, cough, fatigue, and difficulty breathing.
If you feel unwell and require medical assistance while on island, please contact the Norfolk Island Health and residential Aged Care Service (NIHRACS) +6723 22091.
In the event of an emergency on Norfolk Island please telephone 000.
Norfolk Island Businesses
As part of the COVID-19 Recovery Operations Plan, businesses on island will be expected to develop COVIDSafe Plans and to follow the National COVID-19 Safe Work Principles to ensure that workplaces are healthy and safe.
Incident Controller:  Detective Sergeant Glenn Elder +6723 22222
IO-Norfolk-Island [at]
Deputy Incident Controller: Kath Boman +6723 22091
kathleen.boman [at]
Welfare Officer: Sharyn Menzies +6723 0100 or +6723 50855
sharyn.menzies [at]
Queries: Office of the Administrator +6723 22152
office.administrator [at]
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