COVID-19 Travel Information and Entry Pass

Please note that the advice on this page will be reviewed and updated regularly by the Emergency Management Team (EMT). Last updated Thursday 1 April 2021

To apply for a Travel Pass to Norfolk Island - click on the following;


Updated Thursday 1 April 2021

Lifting of Greater Brisbane lockdown and end of local self-isolation requirements.

The Queensland Government has lifted the lockdown requirements for the Greater Brisbane area from 12:00 midday today (AEST). Local self-isolation requirements are removed from 2:00pm (Norfolk Island time) for people who have been in the Greater Brisbane area since March 20th.. Anyone who is in self-isolation associated with NIHRACS requirements must continue to abide by their direction.

Complacency around getting tested.

Norfolk has been extremely fortunate in not having an active COVID-19 case during the pandemic. However as can be seen by the recent cluster in Brisbane and now northern NSW, early detection and isolation are the most potent methods of stopping the disease spread. Therefore, if you or anyone in your household have any symptoms associated with COVID-19, it is especially important that you contact NIHRACS and arrange for a test. In most cases the result can be obtained very quickly.

COVID-19 vaccination program on Norfolk Island.

Locally, NIHRACS will undertake the vaccination program and as more information becomes available, they will communicate it to the community. Current understanding is that the Commonwealth Department of Health, estimate the vaccine will be made available to Norfolk Island sometime after Phase 1a and 1b have been completed.

The Commonwealth Department of Health acknowledge the External Territories have people within all priority phases. However, it is anticipated that when vaccination commences for Norfolk Island, rollout will occur for the whole community in a single push, rather than continually returning to vaccinate the various priority groups. This, along with the logistics required to obtain the vaccine will determine the actual timetable when rollout commences.

No formal decision has been made regarding which vaccine will be available to Norfolk Island.

Travel to the island during lockdowns

During lockdown periods, the State or jurisdiction applying the lockdown have allowed movement for people to return to their normal place of residence, providing they follow the lockdown restrictions once home. Residents of lockdown areas are not allowed to travel, unless they have been granted an exemption by the authorising jurisdiction. In the recent lockdown this has been the Government of Queensland.

If you have a holiday home on the island, but you normally live or work elsewhere, Norfolk Island would not be regarded as your residence. Therefore, if you leave the lockdown area to travel to the island (without an exemption) you are in breach of the jurisdiction that has applied the conditions.

Locally you may be refused an Entry Pass and the jurisdiction whose conditions you have breached maybe informed that this has occurred. If you are off the island and caught up in COVID-19 restrictions, please abide by the conditions that apply to where you are. If you are returning home you are required to check and ensure that you comply with the conditions applying to the jurisdiction you are travelling to, including any of which you need to transit through.

If you are travelling to the island and must stay overnight in Brisbane during lockdown conditions the Ibis Brisbane Airport Hotel and the Pullman Brisbane Airport Hotel are regarded as being on the airport precinct. You can stay in either of these hotels during transit. You must not however venture out into the areas subject to lockdown, or have friends from the lockdown area visit you during the transit period.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Senior Constable Linda Apps or Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] or +6723 22222.

1 April 2021




Updated Monday 29 March 2021

Greater Brisbane 3-day lockdown and travel to Norfolk Island

The Queensland Government has announced this morning that it will be placing the Greater Brisbane into a three-day lockdown from 5pm today March 29th. This is a result of further community transmission. It is to be reviewed on Wednesday (31 March).

In respect to travel to the island, people from the local government areas of Brisbane, Moreton Bay, Ipswich, Redlands and Logan are prevented from leaving their homes. Leaving to go on holiday is not a reason that is permitted. This is a Queensland Government Health requirement and means that anyone from these areas cannot travel to the island during the lockdown period.

Anyone who arrives on the island from the Greater Brisbane area from today (March 29th) will be required to self-isolate at home until released by NIHRACS. This includes residents returning who have been in the Greater Brisbane lockdown area.

These restrictions only apply to Greater Brisbane and people coming to the island from other parts of Queensland can travel as normal. They do need to check the requirements associated with travelling through the Greater Brisbane area to the airport. Transit through the Brisbane airport from other States and Territories does not appear to be affected by the lockdown.

Anyone with even mild symptoms should contact NIHRACS and get tested immediately.

This measure by the Queensland Government is a precautionary measure and people from the Greater Brisbane area who are already on the island are not a risk to the community and do not need to isolate. When they return to Brisbane they will be required to go into lockdown until the Queensland Government removes the restriction.

EMT will continue to monitor the situation.


Updated Sunday 28 March 2021

Brisbane COVID alert close and casual contact requirements.

Following the recent finding of a cases in Brisbane the Queensland Government has issued requirements for close contacts listed at Contact tracing — coronavirus (COVID-19) | Health and wellbeing | Queensland Government ( . Anyone who has travelled to the island from Brisbane since March 20th should check the Queensland Health contract tracing website.

Close contacts are required to quarantine at home immediately for 14 days and complete the Queensland contact tracing self-assessment. They will be contacted by Queensland Health for testing. Casual contacts are required to get tested immediately and self-isolate until they receive a negative result. People who have visited the listed low risk sites are required to monitor for symptoms.

If you have been to the close, casual or low risk sites at the times listed by the Queensland Government you should not travel to the island. If you are already on the island, you must contact NIHRACS.


Updated Tuesday 16 March 2021

NSW COVID-19 case locations and local requirements.

The NSW Government has released an updated list of case locations and instructions associated with the recent quarantine hotel case. These can be found at Currently the main concern is with anyone who has visited “Pancake on the Rocks” on Saturday 13 March. Anyone who has visited the location is regarded as a close contact and must immediately get tested and self-isolate for 14 days, regardless of the result. Anyone who has visited a further five listed locations in Bexley North, Haymarket and Hurstville need to monitor for symptoms and get tested immediately and self-isolate if symptoms occur.

Anyone who has travelled to the island from Sydney since Saturday should check the NSW website.

If you have been at any of the close contact locations and have travelled to the island you are required to contact NIHRACS, get tested and self-isolate until directed by NIHRACS.


Updated Sunday 14 March 2021

Brisbane Princes Alexandra Hospital Contact tracing Alert -local requirements.

Following a positive case at the Princes Alexandra Hospital in Brisbane the Queensland Government has issued a contact tracing alert associated with close contact locations. People who have been at any of the listed locations have been asked to immediately home quarantine for fourteen days (from March 11). The list of locations can be found at

If you have been at any of the close contact locations and have travelled to the island you are required to contact NIHRACS, get tested and self-isolate until directed by NIHRACS.

Anyone who has travelled to the island from one of the low-risk locations is required to monitor their health and immediately contact NIHRACS and get tested if they get any COVID-19 symptoms.


Updated Friday 12 March 2021

Lifting of Auckland hotspot and resumption of Green Zone flights from New Zealand.

Following from the Commonwealth announcement that the declaration of the Auckland hotspot is to be lifted Green Zone flights from New Zealand to Australia can resume from 11:59 pm AEDT Thursday, March 11, 2021. EMT has also decided today to remove Auckland as a hot spot. This means that there will be no local restrictions apply to travellers from New Zealand to the island. Other jurisdictions may have restrictions in place and any travellers to the island need to check the requirements of any State or Territory that they may be travelling through.

Vaccination program.

Local planning and training associated with the roll-out of COVID-19 vaccines on the island have been completed. Currently we are awaiting advice on when the vaccines will arrive. NIHRACS will provide details to the community on the vaccination plan.

If you have any questions about travelling to the island and entry requirements please contact Senior Constable James McGregor, IMT Incident Controller at IO-Norfolk-Island [at] or +6723 22222.

March 11, 2021





Travellers to the island from other States and Territories are not required to Self Isolate on Norfolk Island at this time. Travellers are required to heed their own States and Territories restrictions on movements, should a Border Restriction be announced.



For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] or +6723 22222.


All passengers seeking to enter Norfolk Island are required to complete an Entry Pass Application 24 to 72 hours prior to flight departure. Each person requires their own pass, including children. A parent or guardian may complete the Entry Pass Application on behalf of a child or a person with impaired capacity.

Before applying for an Entry Pass, please check if you have been in a hotspot area in the last 14 days.

If you are completing an application on behalf of another person, please provide your own contact details in Step 1. You will be asked to enter details of the individual in Step 2.

Please note that anyone who does not meet Entry Pass requirements who arrives on Norfolk Island may be required to leave the island or be placed into quarantine at their own cost.

There are no requirements for a permit to leave the island, however individual States and Territories may have their own entry requirements.




What is the purpose of the Entry Pass System?

To screen and identify high-risk travellers so they can be denied access to Norfolk Island and to allow us to track inbound travellers, should a positive case of COVID-19 be identified.

How does the Entry Pass System work?

It is an automated system that allows high risk cases to be identified and manually screened by the IMT. Low risk travellers will be automatically and instantly approved provided they meet Entry Pass requirements.

High risk cases may take up to 24 hours to process. Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email:IO-Norfolk-Island [at]

Who shouldn't travel to Norfolk Island?

Anyone who has been overseas (other than New Zealand) or in a COVID-19 Hotspot area within Australia or New Zealand within 14 days prior to travel, or who has COVID-19 symptoms. Anyone with symptoms should contact their local medical facility for advice.

What are the symptoms of COVID-19?

  • fever
  • cough
  • sore throat
  • shortness of breath
  • runny or blocked nose 
  • loss of sense of smell or taste

Where can I travel to from Norfolk Island?

States and Territories set their own requirements. There are flights departing Norfolk Island to both NSW and QLD. For information regarding current restrictions in these States:



For Federal information regarding travel to other States and Territories, go to:

Can I travel to Norfolk Island from New Zealand?

There are currently no direct flights from New Zealand to Norfolk Island, however travellers from New Zealand are able to enter Norfolk Island via Australia without having to undergo quarantine, provided they meet the Norfolk Island Entry Pass requirements.

Are there any cases of COVID-19 on Norfolk Island?

Norfolk Island currently has no known cases of COVID-19.

What do I do if I have symptoms of COVID-19 while on Norfolk Island?

Please avoid contact with others and contact the Norfolk Island Health and Residential Aged Care Service (NIHRACS) immediately on +6723 22091. In the event of an emergency call 000.

Are businesses on Norfolk Island required to have a COVIDSafe Plan?

Yes, businesses are expected to have COVIDSafe Plans and to follow the National COVID-19 Safe Work Principles to ensure that workplaces are healthy and safe for residents and visitors.

What are the measures that are currently in place on Norfolk Island to keep travellers and the community safe from COVID-19?

You can read Norfolk Island’s current safety and social distancing requirements.