COVID-19 Travel Information and Entry Pass

Please note that the advice on this page will be reviewed and updated regularly by the Emergency Management Team (EMT). Last updated Sunday 28 February 2021

To apply for a Travel Pass to Norfolk Island - click on the following;



Updated Thursday 25 February 2021

Travellers on the island from New Zealand.

The Commonwealth Government has declared Auckland a hot spot from 11:59 last night. This means that anyone who has been in Auckland in the last 14 days will not be permitted to board a green flight to Australia. Auckland airport for the purposes of travel is exempt. This means that, until lifted, travellers from Auckland will not be permitted to travel to the island.

This has resulted from concerns about community transmission of a variant strain of the virus in Auckland. EMT has decided that anyone who is currently on the island and has been in a listed location of interest must self-isolate and get tested by NIHRACS. The list of locations of interest is published by New Zealand Health at (

In addition, anyone who has arrived on the island from New Zealand since the 20th of February is required to get a COVID test at NIHRACS.


Travellers to the island from other States and Territories are not required to Self Isolate on Norfolk Island at this time. Travellers are required to heed their own States and Territories restrictions on movements, should a Border Restriction be announced.



For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] or +6723 22222.


All passengers seeking to enter Norfolk Island are required to complete an Entry Pass Application 24 to 72 hours prior to flight departure. Each person requires their own pass, including children. A parent or guardian may complete the Entry Pass Application on behalf of a child or a person with impaired capacity.

Before applying for an Entry Pass, please check if you have been in a hotspot area in the last 14 days.

If you are completing an application on behalf of another person, please provide your own contact details in Step 1. You will be asked to enter details of the individual in Step 2.

Please note that anyone who does not meet Entry Pass requirements who arrives on Norfolk Island may be required to leave the island or be placed into quarantine at their own cost.

There are no requirements for a permit to leave the island, however individual States and Territories may have their own entry requirements.




What is the purpose of the Entry Pass System?

To screen and identify high-risk travellers so they can be denied access to Norfolk Island and to allow us to track inbound travellers, should a positive case of COVID-19 be identified.

How does the Entry Pass System work?

It is an automated system that allows high risk cases to be identified and manually screened by the IMT. Low risk travellers will be automatically and instantly approved provided they meet Entry Pass requirements.

High risk cases may take up to 24 hours to process. Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email:IO-Norfolk-Island [at]

Who shouldn't travel to Norfolk Island?

Anyone who has been overseas (other than New Zealand) or in a COVID-19 Hotspot area within Australia or New Zealand within 14 days prior to travel, or who has COVID-19 symptoms. Anyone with symptoms should contact their local medical facility for advice.

What are the symptoms of COVID-19?

  • fever
  • cough
  • sore throat
  • shortness of breath
  • runny or blocked nose 
  • loss of sense of smell or taste

Where can I travel to from Norfolk Island?

States and Territories set their own requirements. There are flights departing Norfolk Island to both NSW and QLD. For information regarding current restrictions in these States:



For Federal information regarding travel to other States and Territories, go to:

Can I travel to Norfolk Island from New Zealand?

There are currently no direct flights from New Zealand to Norfolk Island, however travellers from New Zealand are able to enter Norfolk Island via Australia without having to undergo quarantine, provided they meet the Norfolk Island Entry Pass requirements.

Are there any cases of COVID-19 on Norfolk Island?

Norfolk Island currently has no known cases of COVID-19.

What do I do if I have symptoms of COVID-19 while on Norfolk Island?

Please avoid contact with others and contact the Norfolk Island Health and Residential Aged Care Service (NIHRACS) immediately on +6723 22091. In the event of an emergency call 000.

Are businesses on Norfolk Island required to have a COVIDSafe Plan?

Yes, businesses are expected to have COVIDSafe Plans and to follow the National COVID-19 Safe Work Principles to ensure that workplaces are healthy and safe for residents and visitors.

What are the measures that are currently in place on Norfolk Island to keep travellers and the community safe from COVID-19?

You can read Norfolk Island’s current safety and social distancing requirements.