COVID-19 Travel Information and Entry Pass

Please note that the advice on this page will be reviewed and updated regularly by the Emergency Management Team (EMT). Last updated Thursday 2 December 2021

To apply for a Travel Pass to Norfolk Island - click on the following;

NORFOLK ISLAND ENTRY PASS

UPDATED - THURSDAY 2 DECEMBER 2021

MEDIA RELEASE

Summary of Norfolk Island’s COVID normal requirements

Below are the current COVID normal requirements for the island. These will be reviewed as other states and territories reopen. EMT will be meeting again on the 16th of December.

Norfolk Island COVID Normal requirements (As of 2 December 2021)

Travel to the Island

  • All travellers to the island require an Entry Pass
  • Travellers to the island from states and territories with ongoing community transmission are required to have a negative PCR test in the 72 hours prior to arrival. This currently applies to NSW, Victoria, and the ACT. PCR tests are not required from Queensland, Tasmania, WA, SA or the NT.
  • PCR testing for pre-departure from Norfolk Island is not currently available, unless for urgent medical reasons, such as hospital admission/transfer of care.
  •  PCR tests accepted are
    • PCR test taken in a laboratory or Government run Testing station. Please check your state health website for locations in your area.
    • Text message result for a PCR test is accepted, provided it has:  Date, Name, Result.
  • Children under 12 do not need to be vaccinated as per National vaccination policy.
  • Unvaccinated children, take on the vaccine status of the responsible parent/adult they are travelling with in terms of requirements to isolate.
  • Unvaccinated or partially vaccinated travellers are required to self-isolate at their home or accommodation until released by NIHRACS.
  • Travellers who have been overseas (unless a quarantine free bubble exists) must spend 14 days on the mainland before traveling to the island and return a negative PCR test 72 hours prior to arrival.

Businesses and Premises

  • Customers and visitors to premises are required to have customer registers (QR codes/paper based) and maintain this information for 3 months.
  • Businesses on the island are required to have a COVID safe plan and operate according to the plan.
  • Are required to encourage social distancing and maintain a density limit of 1 person/2 sqm indoors to a limit of 100 persons.

Public gatherings

  • There is no restriction on Sport and Recreation, Weddings and Funerals and Religious services
  • Density limits of 1 person /2 sqm apply indoors.
  • Gatherings over 100 persons require an approved COVID safe plan by the Incident Controller.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

2 December 2021

EMT

 

UPDATED - THURSDAY 25 NOVEMBER 2021

MEDIA RELEASE

Travellers to Norfolk Island will not have to pay for the COVID-19 test.

The Commonwealth Government confirmed yesterday that domestic travellers will not have to pay for COVID-19 tests, which states, and territories require for entry. This announcement can be found at https://www.abc.net.au/news/2021-11-23/qld-coronavirus-covid-testing-free/100641922.

Under our reopening requirements travellers from NSW, Victoria and the ACT from November 29 will require a negative PCR test for COVID-19 in the 72 hours before arriving on the island. At this point in time travellers from the other states and territories will not require the test. This however may change depending on the extent of COVID-19 circulating in these states and territories as they also reopen. The requirement to be fully vaccinated or undergo self-isolation on arrival until released by NIHRACS remains unchanged.

The flight to the island from both Sydney and Brisbane is a domestic flight originating from an international terminal. The test is therefore free providing it is undertaken at a state-run clinic and only a text message is required for the result. For entry into the island, we accept a text message result for the PCR test. Our requirements for travel are being made clear to the airlines to ensure that there are no problems for passengers boarding flights to the island. NIHRACS does not currently have testing capacity to undertake COVID-19 PCR testing for travellers leaving Norfolk island, unless an urgent medical requirement.

Importance of COVID safe behaviours and practices as we reopen

From next week we will be receiving visitors from areas of the mainland where there is on-going community transmission of COVID-19. Measures have been put in place associated with entry to the island to reduce the chance that the virus comes to the island, however it will eventually reach here, and we will be relying on COVID safe behaviours to ensure its local spread is minimised and can be traced.

 

Customer registers is a key measure to ensure we can undertake contact tracing on the island and businesses need to maintain these registers. Where customers have registered coming to your business or office using either the NSW or Queensland QR systems this is acceptable. If they cannot do this, then it is important that you ensure they use your paper-based register system to register them.

 

Similarly, it is important that businesses on the island have COVID safe plans that are being used and are understood by staff. These plans will need to be used when your business has a COVID positive customer, staff member or is a public exposure site. COVID safe plans prepared under the templates available from either NSW or Queensland are approved for use on the island.

Both customer registers and approved COVID safe plans are a requirement of the current directions covering recovery operations. The Police will be commencing random checks of these to ensure that they are being used.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222. Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

25 November 2021

George Plant

EMNI Controller

 

UPDATED - FRIDAY 19 NOVEMBER 2021

MEDIA RELEASE

Reopening requirements for visitors to Norfolk Island from NSW, Victoria, and the ACT from November 29.

From 29 November visitors will be able to travel to the island from NSW, Victoria, and the ACT. This date has been brought forward to correspond with the flight schedules from Sydney.

Fully vaccinated travellers from NSW, Victoria and the ACT will be required to have a negative PCR test for COVID-19 in the 72 hours prior to arriving on the island. This will be required as part of the declaration on the Entry Pass system and they may be requested to provide evidence of this on arrival. A PCR test will not be required for travellers from other states and territories.

As of 19 November, unvaccinated travellers from anywhere will be required to undertake self-isolation on the island until released by NIHRACS.

The requirements for travellers from the other states and territories remain unchanged.

The EMT will review these requirements prior to 17 December when Queensland is expected to have reached its next reopening threshold.

Norfolk Island COVID-19 Response Escalation Matrix with open borders.

When the island opens the borders to the states and territories that have circulating COVID-19 it will eventually result in the virus coming to the island. The measures that have been instituted (such as PCR testing) are to reduce the frequency of the virus introduction and control the likely spread in the community once it arrives. Most jurisdictions have similar escalation responses to contain the disease when an outbreak occurs, even after communities are highly vaccinated.

The Norfolk Island Response Escalation Matrix has now been released to provide the community with an understanding of the necessity to keep any spread of the disease in the community as low as possible.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

19 November 2021

EMT

 

 

UPDATED - THURSDAY 28 OCTOBER 2021

MEDIA RELEASE

PCR testing 72 hours before arrival for vaccinated returning resident’s and essential workers from NSW, Victoria, and the ACT.

Currently fully vaccinated returning resident’s and essential workers from NSW, Victoria and the ACT must self-isolate until returning a negative PCR test and released by NIHRACS. This may take up to 7 days.

To reduce this self-isolation period, it has been agreed that fully vaccinated returning resident’s and essential workers from NSW, Victoria and the ACT can get a PCR test done on the mainland up to 72 hours prior to travelling to the island. On arrival they will need to show proof of vaccination status along with the PCR negative test result and have no COVID-19 symptoms. NIHRACS will then provide a self-isolation release.

If you are an unvaccinated or partially vaccinated returning resident or essential worker, you will be required to self-isolate at home for 14 days or until released by NIHRACS.

International returning resident’s and essential workers.

From November 1 NSW is allowing fully vaccinated returning Australian residents to return from overseas without having to undergo quarantine. They must provide proof of vaccination status and have a COVID-19 test after arrival.

If they spend 14 days in NSW before travelling to the island, they will need to have a PCR test 72 hours prior to travelling to the island and providing they have no symptoms will not have to undergo further self-isolation on the island. If they spend less than 14 days after arriving from overseas in NSW and travel to the island, they will have to self-isolate for 14 days or until released by NIHRACS.

NIHRACS and deep cleaning requirements

When a positive COVID-19 case occurs on the island there will be a requirement to undertake deep cleaning of premises associated with the case. If you want to have advice on deep cleaning requirements, please contact NIHRACS on 22091.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

28 October 2021

EMT

 

UPDATED - THURSDAY 21 OCTOBER 2021

MEDIA RELEASE

Travel to the island from states and territories that have on-going COVID-19 community transmission (the “Living with COVID” states and territories)

Travel to the island from states and territories which have community transmission of COVID-19 remains restricted to returning residents and essential workers. If you are a fully vaccinated returning resident or an essential worker, you will be tested upon arrival and be required to self-isolate at home until you return a negative test result. This may take up to 7 days. If you are an unvaccinated or partially vaccinated returning resident or essential worker, you will be required to self-isolate at home for 14 days or until released by NIHRACS.

The states and territories to which this requirement applies is NSW, Victoria and the ACT and will remain until 1 December.

Travel to the island from 1 December

From 1 December the island will allow visitors from states and territories where there is on-going community transmission and have reached 80% vaccination. Proof of vaccination will be required to be attached to the entry pass application. Unvaccinated travellers will be required to undergo 14 days self-isolation on the island or until released by NIHRACS. Fully vaccinated travellers will not be required to undergo self-isolation. This applies to travellers from NSW, Victoria, and the ACT.

Travel from states and territories that do not have any community transmission will remain unchanged. This means that both vaccinated and unvaccinated travellers from these states and territories will be able to travel to the island without having to undergo self-isolation. This applies to Queensland, Western Australia, Tasmania, Northern Territory and South Australia.

It is expected that these requirements will be in place until all states and territories reach the stage of being fully open under their respective roadmaps for living with COVID.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

21 October 2021

EMT

 

 

UPDATED - THURSDAY 14 OCTOBER 2021

MEDIA RELEASE

Review of travel restrictions to the island from NSW, Victoria, and the ACT

EMT has reviewed the current travel restrictions for travellers from NSW, Victoria, and the ACT this morning. Travel holidays to the island are currently not allowed under the restrictions in place in each jurisdiction.

Travel to the island by returning residents and essential workers has been permitted from these areas and they have been required to undergo 14 days self-isolation on arrival. EMT has decided that from 14 October 2021, fully vaccinated returning residents and essential workers from the above areas will be tested on arrival and will only need to isolate until they receive a negative test result. Unvaccinated returning residents and essential workers will be required to undergo the 14 days self-isolation upon arrival.

The Island’s reopening plan to “living with COVID” states and territories.

With several states and territories opening to living with COVID-19 EMT has been working to produce a plan for the island to be able to open to these areas with the knowledge that in doing so the COVID-19 virus will eventually reach the island.

Based on the information available to EMT NSW will be the first state to reopen. Currently the plan is to fully reopen by 1 December. At that date more than 80% of the state’s population will be fully vaccinated. The ACT is likely to follow NSW and Victoria sometime after that. The reopening requirements may change within and between jurisdictions and EMT may need to accommodate these. However, for travel planning purposes the current plan is as follows: -

  1. From 1 December 2021, travel to the island will be allowed from any state or territory that has reached an 80% vaccination rate.
  2. Proof of vaccination status will be required in completing the Entry Permit to the island.
  3. Unvaccinated travellers will be required to undergo 14 days self-isolation on the island. Fully vaccinated travellers will not be required to undergo self-isolation.

Other requirements covering public gatherings, businesses, testing and isolation and quarantine are included in the plan to ensure that the island reopens in a safe way and protects the economy.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

14 October 2021

EMT

 

UPDATED - THURSDAY 7 OCTOBER 2021

MEDIA RELEASE

Check In Qld app recommended for QR code registration on the island.

EMT has been investigating the use of the Queensland Check-in application for customer registration on the island. Unlike the NSW check in application the Queensland version does not send an SMS verification, therefore it can be used by customers for registration purposes at businesses on the island.

Businesses will need to register with the app and details of how to do this can be found at https://www.covid19.qld.gov.au/check-in-qld#_business. The business registration process requires you to provide a mainland telephone number (or 06723xxxxx where xxxxx is your Norfolk Island number), and accepts the Norfolk Island addresses. Once registered you will receive a welcome pack that includes a unique QR code that you print and display at your business for customer registration.

Customers will need to download the Queensland Check in app onto their device and need to have an internet or data connection. If people can’t use the app, or don’t have a smart device, your staff can check them in using the business profile mode on the app. It remains a requirement for customer registration and the use of the QR code system makes the process easier. You can however maintain the paper-based system if you desire.

NSW reopening and travel restrictions to the island.

The New South Wales government has announced a three-stage reopening process based on reaching 70% then 80% fully vaccinated triggers and the final easing of restrictions on 1 December 2021. The first relaxation occurs next Monday (11 October) the second trigger point will be met sometime before 1 December. Currently under both the 70% and 80% vaccination targets travel holidays are not permitted for unvaccinated people beyond NSW. Most restrictions are being lifted from 1 December and it is from this date when travel holidays to the island will be permitted by the NSW authorities. The roadmaps for reopening and travel are less clear for Victoria and the ACT.

EMT is preparing for the potential of allowing visitors from these areas from 1 December understanding that this is dependent upon what happens associated with the reopening strategies both in the currently lock-down states and the other states and territories without significant community transmission.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

7 October 2021

EMT

 

UPDATED - THURSDAY 30 SEPTEMBER 2021

MEDIA RELEASE

Brisbane outbreak and requirement to follow listed public exposure sites.

The situation with respect to the outbreak in Brisbane is evolving rapidly and the Queensland Government has released an updated list of public exposure sites associated with the outbreak. These can be found at https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/contact-tracing .

It is a requirement under Queensland public health orders to follow the listed requirements for close, casual and low-risk sites whilst in Queensland. Here on the island, it is a requirement under local directions for people who have frequented the listed public exposure site at the time specified time to immediately self-isolate at home or in their accommodation and contact NIHRACS on 22091 for further advice. Anyone who has arrived from Queensland since Friday 17 September needs to check the above website to ensure that they have not frequented any of the current sites. Since the list is growing daily you also need to check the new exposure sites being listed each day.

Over the next 24 to 48 hours the extent of any seeding into the Queensland community is likely to become apparent.

EMT is monitoring the situation and will determine if any further local requirements are necessary.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

30 September 2021

EMT

 

UPDATED - THURSDAY 23 SEPTEMBER 2021

MEDIA RELEASE

Extension of the State of Emergency (Recovery) and accompanying Directions.

The current State of Emergency for recovery operations has been extended by the Administrator until the end of the year. The extension is to allow for the opening of the island to a world living with COVID-19 in a way that keeps the community safe and minimises the potential for spread of the virus in the community. Accompanying the Administrator’s declaration are directions to manage the recovery process. In the new directions is a requirement for businesses to have and to operate under an approved COVID safe plan. These plans must be appropriate for your type of business and those approved under New South Wales or Queensland Government systems can be used. If you require a one-off COVID safe plan for an event or function these need to be submitted to the Incident Controller for approval. Further directions could be required once we reopen to areas with COVID-19 circulating in their communities.

Review of current restrictions applying to NSW, ACT and Victoria

EMT has met today and decided that the current restriction associated with visitors from NSW, ACT and Victoria will remain until the 14th of October. It is expected that by then the island’s vaccinated population will have reached maximum immunity. During this time only returning residents and essential workers from these areas will be allowed to come to the island and they will be required to self-isolate at their home or accommodation until released by NIHRACS.

EMT will meet again on the 7th of October by which time further information is expected to be available regarding other jurisdictions requirements for travel in a living with COVID environment. EMT will consider this information and provide the community and businesses with the local requirements to opening to these areas.

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.

 

23 September 2021

EMT

 

 

 

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TRAVELLING TO NORFOLK ISLAND FROM OTHER STATES AND TERRITORIES

Travellers to the island from other States and Territories are not required to Self Isolate on Norfolk Island at this time. Travellers are required to heed their own States and Territories restrictions on movements, should a Border Restriction be announced.

 

COVID-19 ENQUIRIES

For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.

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All passengers seeking to enter Norfolk Island are required to complete an Entry Pass Application 24 to 72 hours prior to flight departure. Each person requires their own pass, including children. A parent or guardian may complete the Entry Pass Application on behalf of a child or a person with impaired capacity.

Before applying for an Entry Pass, please check if you have been in a hotspot area in the last 14 days.

If you are completing an application on behalf of another person, please provide your own contact details in Step 1. You will be asked to enter details of the individual in Step 2.

Please note that anyone who does not meet Entry Pass requirements who arrives on Norfolk Island may be required to leave the island or be placed into quarantine at their own cost.

There are no requirements for a permit to leave the island, however individual States and Territories may have their own entry requirements.

 

FREQUENTLY ASKED QUESTIONS

 

What is the purpose of the Entry Pass System?

To screen and identify high-risk travellers so they can be denied access to Norfolk Island and to allow us to track inbound travellers, should a positive case of COVID-19 be identified.

How does the Entry Pass System work?

It is an automated system that allows high risk cases to be identified and manually screened by the IMT. Low risk travellers will be automatically and instantly approved provided they meet Entry Pass requirements.

High risk cases may take up to 24 hours to process. Applicants requiring urgent Entry Pass screening (within 24 hours of flight departure) will need to contact the Incident Controller directly to accelerate the process. Phone: +6723 22222 Email:IO-Norfolk-Island [at] afp.gov.au

Who shouldn't travel to Norfolk Island?

Anyone who has been overseas (other than New Zealand) or in a COVID-19 Hotspot area within Australia or New Zealand within 14 days prior to travel, or who has COVID-19 symptoms. Anyone with symptoms should contact their local medical facility for advice.

What are the symptoms of COVID-19?

  • fever
  • cough
  • sore throat
  • shortness of breath
  • runny or blocked nose 
  • loss of sense of smell or taste

Where can I travel to from Norfolk Island?

States and Territories set their own requirements. There are flights departing Norfolk Island to both NSW and QLD. For information regarding current restrictions in these States:

NSW: https://www.health.nsw.gov.au/Infectious/covid-19/Pages/default.aspx

QLD: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19

For Federal information regarding travel to other States and Territories, go to: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert/coronavirus-covid-19-advice-for-travellers

Can I travel to Norfolk Island from New Zealand?

There are currently no direct flights from New Zealand to Norfolk Island, however travellers from New Zealand are able to enter Norfolk Island via Australia without having to undergo quarantine, provided they meet the Norfolk Island Entry Pass requirements.

Are there any cases of COVID-19 on Norfolk Island?

Norfolk Island currently has no known cases of COVID-19.

What do I do if I have symptoms of COVID-19 while on Norfolk Island?

Please avoid contact with others and contact the Norfolk Island Health and Residential Aged Care Service (NIHRACS) immediately on +6723 22091. In the event of an emergency call 000.

Are businesses on Norfolk Island required to have a COVIDSafe Plan?

Yes, businesses are expected to have COVIDSafe Plans and to follow the National COVID-19 Safe Work Principles to ensure that workplaces are healthy and safe for residents and visitors.

What are the measures that are currently in place on Norfolk Island to keep travellers and the community safe from COVID-19?

You can read Norfolk Island’s current safety and social distancing requirements.

http://www.norfolkisland.gov.nf/covid-19-safety-and-social-distancing-requirements