COVID-19 Advice for Norfolk Island

Please note that the advice on this page will be reviewed and updated regularly by the Emergency Management Team (EMT). Last Updated Thursday 14 October 2021.

To stay up to date with COVID-19 information for Norfolk Island, visit this page regularly and/or follow the Emergency Management Norfolk Island Facebook page.

State of Emergency

Due to the threat posed by COVID-19, a State of Emergency remains in force on Norfolk Island until 31 December 2021, or until revoked.
The Norfolk Island COVID-19 Recovery Operations Plan will remain in place during the state of emergency.

Travelling to Norfolk Island
All visitors and travellers to Norfolk Island MUST apply for a NORFOLK ISLAND TRAVEL PASS.
You will find more information about travelling and applying for the Travel Pass here.

UPDATED - THURSDAY 14 OCTOBER 2021
MEDIA RELEASE
Review of travel restrictions to the island from NSW, Victoria, and the ACT
 
EMT has reviewed the current travel restrictions for travellers from NSW, Victoria, and the ACT this morning. Travel holidays to the island are currently not allowed under the restrictions in place in each jurisdiction.
 
Travel to the island by returning residents and essential workers has been permitted from these areas and they have been required to undergo 14 days self-isolation on arrival. EMT has decided that from 14 October 2021, fully vaccinated returning residents and essential workers from the above areas will be tested on arrival and will only need to isolate until they receive a negative test result. Unvaccinated returning residents and essential workers will be required to undergo the 14 days self-isolation upon arrival.
 
The Island’s reopening plan to “living with COVID” states and territories.
 
With several states and territories opening to living with COVID-19 EMT has been working to produce a plan for the island to be able to open to these areas with the knowledge that in doing so the COVID-19 virus will eventually reach the island.
 
Based on the information available to EMT NSW will be the first state to reopen. Currently the plan is to fully reopen by 1 December. At that date more than 80% of the state’s population will be fully vaccinated. The ACT is likely to follow NSW and Victoria sometime after that. The reopening requirements may change within and between jurisdictions and EMT may need to accommodate these. However, for travel planning purposes the current plan is as follows: -

From 1 December 2021, travel to the island will be allowed from any state or territory that has reached an 80% vaccination rate.

  1. Proof of vaccination status will be required in completing the Entry Permit to the island.
  2. Unvaccinated travellers will be required to undergo 14 days self-isolation on the island. Fully vaccinated travellers will not be required to undergo self-isolation.

Other requirements covering public gatherings, businesses, testing and isolation and quarantine are included in the plan to ensure that the island reopens in a safe way and protects the economy.
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
 
14 October 2021
EMT

UPDATED - THURSDAY 7 OCTOBER 2021
MEDIA RELEASE
Check In Qld app recommended for QR code registration on the island.
 
EMT has been investigating the use of the Queensland Check-in application for customer registration on the island. Unlike the NSW check in application the Queensland version does not send an SMS verification, therefore it can be used by customers for registration purposes at businesses on the island.
 
Businesses will need to register with the app and details of how to do this can be found at https://www.covid19.qld.gov.au/check-in-qld#_business. The business registration process requires you to provide a mainland telephone number (or 06723xxxxx where xxxxx is your Norfolk Island number), and accepts the Norfolk Island addresses. Once registered you will receive a welcome pack that includes a unique QR code that you print and display at your business for customer registration.
 
Customers will need to download the Queensland Check in app onto their device and need to have an internet or data connection. If people can’t use the app, or don’t have a smart device, your staff can check them in using the business profile mode on the app. It remains a requirement for customer registration and the use of the QR code system makes the process easier. You can however maintain the paper-based system if you desire.
 
NSW reopening and travel restrictions to the island.
 
The New South Wales government has announced a three-stage reopening process based on reaching 70% then 80% fully vaccinated triggers and the final easing of restrictions on 1 December 2021. The first relaxation occurs next Monday (11 October) the second trigger point will be met sometime before 1 December. Currently under both the 70% and 80% vaccination targets travel holidays are not permitted for unvaccinated people beyond NSW. Most restrictions are being lifted from 1 December and it is from this date when travel holidays to the island will be permitted by the NSW authorities. The roadmaps for reopening and travel are less clear for Victoria and the ACT.
 
EMT is preparing for the potential of allowing visitors from these areas from 1 December understanding that this is dependent upon what happens associated with the reopening strategies both in the currently lock-down states and the other states and territories without significant community transmission.
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
 
7 October 2021
EMT
 

UPDATED - THURSDAY 30 SEPTEMBER 2021
MEDIA RELEASE
Brisbane outbreak and requirement to follow listed public exposure sites.
 
The situation with respect to the outbreak in Brisbane is evolving rapidly and the Queensland Government has released an updated list of public exposure sites associated with the outbreak. These can be found at https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/contact-tracing .
 
It is a requirement under Queensland public health orders to follow the listed requirements for close, casual and low-risk sites whilst in Queensland. Here on the island, it is a requirement under local directions for people who have frequented the listed public exposure site at the time specified time to immediately self-isolate at home or in their accommodation and contact NIHRACS on 22091 for further advice. Anyone who has arrived from Queensland since Friday 17 September needs to check the above website to ensure that they have not frequented any of the current sites. Since the list is growing daily you also need to check the new exposure sites being listed each day.
 
Over the next 24 to 48 hours the extent of any seeding into the Queensland community is likely to become apparent.
 
EMT is monitoring the situation and will determine if any further local requirements are necessary.
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
 
30 September 2021
EMT
 

UPDATED - THURSDAY 23 SEPTEMBER 2021

MEDIA RELEASE
Extension of the State of Emergency (Recovery) and accompanying Directions.
 
The current State of Emergency for recovery operations has been extended by the Administrator until the end of the year. The extension is to allow for the opening of the island to a world living with COVID-19 in a way that keeps the community safe and minimises the potential for spread of the virus in the community. Accompanying the Administrator’s declaration are directions to manage the recovery process. In the new directions is a requirement for businesses to have and to operate under an approved COVID safe plan. These plans must be appropriate for your type of business and those approved under New South Wales or Queensland Government systems can be used. If you require a one-off COVID safe plan for an event or function these need to be submitted to the Incident Controller for approval. Further directions could be required once we reopen to areas with COVID-19 circulating in their communities.
 
Review of current restrictions applying to NSW, ACT and Victoria
 
EMT has met today and decided that the current restriction associated with visitors from NSW, ACT and Victoria will remain until the 14th of October. It is expected that by then the island’s vaccinated population will have reached maximum immunity. During this time only returning residents and essential workers from these areas will be allowed to come to the island and they will be required to self-isolate at their home or accommodation until released by NIHRACS.
 
EMT will meet again on the 7th of October by which time further information is expected to be available regarding other jurisdictions requirements for travel in a living with COVID environment. EMT will consider this information and provide the community and businesses with the local requirements to opening to these areas.
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
 
23 September 2021
EMT
 

UPDATED - THURSDAY 16 SEPTEMBER 2021

MEDIA RELEASE
Review of travel requirements to the Island.
 
EMT met this morning (Thursday 16 September) and reviewed the current travel requirements to the island.
 
Norfolk Island is currently open to travellers from Queensland, South Australia, Western Australia, Tasmania and the Northern Territory without restriction. It is recommended that travellers to the island from these areas use the Brisbane gateway.
 
Returning residents and essential workers are allowed to travel to the island from New South Wales, Victoria and the ACT however, they are required to undergo self-isolation on island until released by NIHRACS.
 
With the reopening of the Border Zone bubble between New South Wales and Queensland, returning residents and essential workers can travel by private vehicle from the border zone LGAs to Brisbane airport for flights to the island. Travel must be by private transport. Private transport is either a private vehicle (either your personal vehicle or a hire car) or a taxi with a protective shield between the driver and passenger or a taxi van that allows for physical distancing between the driver and the passengers. Only if these options are unavailable, you may travel in the back seat on the passenger side of a taxi or rideshare with a mask. You must also comply with all the Queensland Government requirements and for more information please visit: https://www.qld.gov.au/health/conditions/health-alerts/coronavirus-covid-19/current-status/public-health-directions/travelling-to-queensland
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
 
16 September 2021
EMT
 

UPDATED - THURSDAY 9 SEPTEMBER 2021

MEDIA RELEASE
Local vaccination levels and travel requirements to the island.
 
The vaccination uptake on the island has been impressive and today is the last day to receive the first dose of the Pfizer vaccine. Thank you everyone who has taken the opportunity to be vaccinated. By September 30th more than 80% of the island’s population will be fully vaccinated. This means that by mid-October those vaccinated should have maximised their immune response. Until then it has been decided that the island will maintain the current travel requirements associated with travel to the island from NSW the ACT and Victoria. This means that visitors to the island from these locations will not be allowed and only returning residents and essential workers will be permitted and must undergo self-isolation on the island until released by NIHRACS.
 
The changing situation in NSW, ACT and Victoria associated with plans to live with COVID is being monitored by EMT. In the interim our policy is to protect the local community and maintain the existing market for visitors from Queensland. EMT is consulting with health authorities to update our response plans associated with living with COVID-19 in a post-vaccination environment.
 
Customer registers are more important than ever.
 
With the current levels of community transmission on the mainland there is an increased risk that the virus will be carried to the island. When this happens, the Entry Pass system and local customer registers will be called upon to contact trace any confirmed cases. Therefore, it is more important than ever that you complete these registers and use hand sanitizer.
 
For any questions about the COVID-19 response on Norfolk Island, please visit the Norfolk Island Regional Council website: http://www.norfolkisland.gov.nf/covid-19-advice-norfolk-island in the first instance or contact Detective Sergeant Glenn Elder, IMT Incident Controller at IO-Norfolk-Island [at] afp.gov.au or +6723 22222.Alternatively, could you contact the Welfare Co-ordinator on 52777.
 
9 September 2021
EMT
 

Please read more information here.
 

Safety & Social Distancing Requirements
Find out more at our COVID-19 Safety and Social Distancing Requirements page or our in our latest media releases.

Management of the COVID-19 Pandemic on Norfolk Island
The Emergency Management Team (EMT) and Incident Management Team (IMT) were established by the Emergency Management Committee (EMNIC) to manage the State of Emergency declaration for the COVID-19 pandemic. They were established under the island’s disaster management plan (NORDISPLAN).
 
The EMT is chaired by the Emergency Controller and is responsible for strategic operational decisions. It has appointed representatives who provide advice from NIHRACS, business, welfare, the community, NIRC and the Office of the Administrator. The Department of Infrastructure, Transport, Regional Development and Communications (DITRDC) is an observer.
 
The IMT is responsible for operational management of the pandemic and is led by the Incident Controller who for the pandemic is the OIC of Police. It is set up in functional areas covering medical (NIHRACS), welfare, planning & logistics, and operations.

Contacts

General enquiries: Incident Controller - Detective Sergeant Glenn Elder +6723 22222
IO-Norfolk-Island [at] afp.gov.au
Welfare enquiries (mental health/ financial support): Welfare Officer - Hayley Evans +6723 0100 or +6723 52777
hayley.evans [at] nirc.gov.nf

Health enquiries: Norfolk Island Health and Residential Aged Care Service (NIHRACS) +6723 22091

 
Helpful Links